Health & Safety While You Commute

Our Health & Safety Commitment

Keeping the Hip Community safe & healthy during COVID-19

More space on buses

You could always look forward to a guaranteed seat on Hip. Now, we will limit bookings to only 50% of seats on every bus until further notice, guaranteeing additional space for each rider.

Cleaner than ever

The impeccably clean buses you expect are getting extra attention:

  • Full cleaning & disinfection of the vehicles each night, with EPA-grade disinfectants, including electrostatic spraying

  • Spot cleaning of seats, common areas, and touch points such as handles between each ride.

Rider requirements

All customers will be subject to the following requirements when boarding:

  • You will wearing a face covering while on the vehicle, and at any waiting area where 6 feet of distance is not possible

  • You have not been sick or experienced any symptoms in the past 72 hours

  • You will sit as far away from other passengers as possible unless you are traveling with a companion

Protective items for your comfort

Buses will have hand sanitizer, sanitizing wipes, and gloves, should you want them. Forget your personal face covering? We'll have disposable masks available in a pinch.

Safe staff & safe customers

Drivers will wear face coverings throughout your ride and all Hip staff will wear face coverings and provide 6 feet distance whenever possible.